- Headquarters: Orlando, Florida, USA
How Leading Edge Medical Billing collects, uses and protects your information.
Effective date: October 6, 2026
Last updated: October 6, 2026
Leading Edge Medical Billing (“Leading Edge,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website, how we use and protect it, and the choices you have.
This policy applies to information collected through this website, our online forms, email, phone and text communications. It does not replace the Business Associate Agreement (BAA) or service agreement we sign with our healthcare clients, which governs how we handle protected health information (PHI) while providing billing services.
When you request a quote, book a consultation, request a practice audit or contact us, we may collect:
When you visit our website, we may automatically collect technical data such as your IP address, browser type, device information, pages visited, referring website and the date and time of your visit. We collect this through cookies and similar technologies.
We use the information we collect to:
As a billing company, we act as a Business Associate to the healthcare providers we serve. Any PHI we receive in that role is handled under the Health Insurance Portability and Accountability Act (HIPAA), the HITECH Act and the terms of our Business Associate Agreements.
We use PHI only to perform services for our clients, such as preparing and submitting claims, following up with payers and posting payments. We apply administrative, physical and technical safeguards, including encryption, role-based access controls, workforce training and regular risk assessments.
If you agree to receive text messages from us, we will use your mobile number to send messages related to your request, such as appointment confirmations, follow-ups and service updates. Message frequency varies. Message and data rates may apply.
We use cookies and similar tools to keep the website working properly, remember your preferences and measure site traffic. We may use third-party analytics services, such as Google Analytics, which collect information about how visitors use our website.
You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the website work.
We do not sell your personal information. We share information only in the following situations:
We use reasonable administrative, technical and physical measures to protect your information from unauthorized access, loss, misuse or alteration. These include secure servers, encrypted connections, access limits and staff training.
No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your information, we will notify you as required by law.
We keep personal information only as long as needed for the purposes described in this policy, to provide our services, and to meet legal, accounting or regulatory requirements. Records containing PHI are retained and destroyed according to our client agreements and applicable law.
Depending on where you live, you may have the right to:
To make a request, contact us using the details below. We will verify your identity before responding. Patients seeking access to their medical or billing records should contact their healthcare provider directly.
Our website is intended for healthcare professionals and businesses. It is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.
Our website may link to other websites, such as review platforms, payer portals or social media. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Significant changes may also be announced on our website. Continued use of the website after an update means you accept the revised policy.
If you have questions about this Privacy Policy, please contact us:
Leading Edge Medical Billing combines experienced people with modern technology to manage the full revenue cycle, so providers are paid accurately and on time.